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CalifChick -> RE: Micro management (7/8/2008 3:23:24 PM)
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When I'm the one in control, I tell the person the results I want and any important parts that need to occur along the way. The specific "how to" of it is irrelevant to me, unless they need help or there is only one way to get something done. When I'm the one answering to someone, I want to know what result they want. I had a boss once who, every single farkin' day, liked to say, "you're going to get behind in your work" (and frankly, there was zero chance of that happening) and she liked to instruct me on how to do things that I taught HER how to do as if I didn't know what I was doing. I hated that sort of negativity (the "get behind" statement) and the unnecessary instruction. So I had a meeting with her and the big boss, and when the term "micromanage" came up, she actually said, "I'm the manager so that's my job - to micromanage." The big boss and I just stared at her with our mouths open. Finally I said something like, "perhaps we're using the term in a different way than you are." So I asked her to give me the specifics of what she wanted, and it took some doing, but she finally specified that she wanted a 3 day turnover in work (meaning work generated on Monday needed to be cleared by the end of the day on Thursday). Usually I kept it to a 1 1/2 to 2 day turnover, unless I had to fill in for someone else. Occasionally she would slip back into micromanaging and I would simply tell her that I was inside of three days and "is there a problem??". Working with that boss taught me what level of managing I can handle, what level I need, and what makes my teeth itch. And frankly I think that's the most important thing... discovering what YOU need from management. Cali
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