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Sinergy -> RE: is it just me? (12/2/2006 7:29:27 AM)
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quote:
ORIGINAL: SirDiscipliner69
Q:
How many computer techs does it take to change a light bulb?
A:
I do not know but it is working fine on this end. ;)
When I was a computer system administrator, I would get zillions of phone calls when the computer was down. They would call up and ask if I knew the computer was down, I would reply that of course, I knew the computer was down, that being my job, and all.
Then they would ask how soon it would be back up. I would usually reply with something similar to "45 minutes after I get off the phone telling people I know the computer is down. Anything else I can help you with today?"
I once had a job where I was a support person. The person would call up and go "gee, it is broken" and I would see that there was no real problem that I could see from my end. So I would wander my keister down to the person's office and take a look. Since this was a multi-acre facility with 11,000 workstations, this was not really a trivial activity on my part.
I would see that it was broken, and I would start calling other groups to find out where the problem was; was it the mail server? the network? the application server? I would call them up and be nice and ask them politely to come help me get the problem fixed. Eventually I would get enough people in the room that the problem would get fixed.
My boss used to get angry with me for not being at my desk.
Eventually, his bosses realized the reason stuff was working so well was because they had hired me. So I was promoted to be my bosses boss, which was amusing as hell because I hate being a boss. I would indicate to him that he would probably be more effective if he started going to the computer in question of people he could not troubleshoot over the phone, as well as working on his social skills dealing with the other support groups.
Needless to say, he became somewhat of a sourpuss employee.
Just me, etc.
Sinergy
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