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Termyn8or -> RE: car troubles (12/30/2011 12:25:35 AM)
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quote:
Brand new Michelins of the right size for free up to the cost of the old tires and a ten percent discount above that. I think the cost for the tires to me was under $40 and over $550 to them.
If I start a business you wanna be purchasing director/expeditor ?
Actually Sears is a bit easier to deal with. They get the price but don't give it so they CAN excel in warranty replacement. Actually that is a successful business strategy, after the sale people are satisfied, if you really know how to play that, you can do really good business. When I was in business, the warrantee was a killer selling point. I sold used items with the same warrantee that was given by the manufacturer.
I never had to advertise, not one flyer, not one mailer, not one door to door, not one anything. Word of mouth and a small sign in front, that is all I needed. That is because things do break, whether in or out of warrantee, what you do at that point detemines whether you have a customer for life, or have to advertise. I NEVER advertised, period.
Never had to. The business dissolved because of internal strife (partner(s)). From what I heard people were beating on the doors after we were gone. I don't think we had much in the way of obligations, like warrantee claims or anything, well I hope. Never did before.
ETA : in retail, it is what happens after you get their money that counts.
T^T
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