Forever77 -> What is the turn time for support? (7/8/2011 6:27:55 PM)
My apologies if I'm posting in the wrong area...
I have been locked out of my account for three days and I have e-mailed support three times and no response. This last time I included my telephone number. I forgot my password and I clicked on the button to send this to me via e-mail multiple times and I receive nothing, not even to my spam folder.
Any suggestions? What is the turn time for support? Thanks!
Forever77 -> RE: What is the turn time for support? (7/12/2011 5:01:51 PM)
Well, I still cannot get into my account. Write down your password, folks! If for some reason you forget it and need it re-sent there is a possibility you may not be able to retrieve it.
I have been locked out since 07/05/11. If anyone knows what I need to do (in writing, legal mail, etc.) I need to do to get my profile deleted, please let me know. I am done with messing with this.
HannahLynHeather -> RE: What is the turn time for support? (7/12/2011 6:04:50 PM)
maybe just wait. it's not like there's a fucking cast of thousands dealing with support issues you know.
LookieNoNookie -> RE: What is the turn time for support? (7/12/2011 6:13:33 PM)
quote:
ORIGINAL: Forever77
My apologies if I'm posting in the wrong area...
I have been locked out of my account for three days and I have e-mailed support three times and no response. This last time I included my telephone number. I forgot my password and I clicked on the button to send this to me via e-mail multiple times and I receive nothing, not even to my spam folder.
Any suggestions? What is the turn time for support? Thanks!
6 days, with a generous amount of genuflection.
playfulotter -> RE: What is the turn time for support? (7/12/2011 6:37:43 PM)
For me they have always fixed a problem or gave advice on how to fix it within 8-36 hours...
angelikaJ -> RE: What is the turn time for support? (7/12/2011 7:17:52 PM)
I don't know why you would be so upset. Your profile is hidden to begin with?
You could have started a new profile. When support does get back to you, because you are so unhappy, please remind them that you want a full refund of your membership fee... maybe they will even double your money given your unhappiness quotient. They are nice like that.[:)]