one of my email accts got hacked (Full Version)

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LadyHibiscus -> one of my email accts got hacked (9/7/2010 8:47:24 AM)

Yeah, ANNOYING! I got a flurry of bounced emails yesterday that I never sent, and evidently the spam is flying. How do I fix this? CAN I fix this? Should I just ignore it and it will go away?

It's the @aol acct, if you got funky mail from me. Gmail is fine.




Rule -> RE: one of my email accts got hacked (9/7/2010 8:51:55 AM)

Alert your e-mail provider.

Try to change your password.




SubPet715 -> RE: one of my email accts got hacked (9/7/2010 8:56:43 AM)

It is better to just jump ship, it has happened to me and it just doesn't stop.

Clean your computer too, spybot, cc cleaner, your antivirus program, make sure they're all updated and then scan. This should rid you of any keylogger that was used to get your email.




sappatoti -> RE: one of my email accts got hacked (9/7/2010 9:02:18 AM)

quote:

ORIGINAL: LadyHibiscus
It's the @aol acct, if you got funky mail from me. Gmail is fine.

That, unfortunately, has been a problem with AOL for a very long number of years now. That is also why I have moved my "main" email address to Gmail. That's not to say that Gmail is hack-free, because it isn't. It's just that Gmail appears to deal with these types of abuses much more quickly and with a higher degree of determination than AOL does.

I keep my AOL accounts open as the spam sponge. If I need to give out an email address and I'm not sure the company (such as jobs boards or news sites) may or may not sell off my address to various lists, they get the AOL address.

Family and friends know that anything they get from my Gmail is most likely from me; from anywhere else is most likely suspect and should be treated as spam. I don't care what strangers may think (and if AOL threatens to close my accounts due to spamming, which I do not do... oh well).

[... edited for clarity ...]




Rule -> RE: one of my email accts got hacked (9/7/2010 9:34:57 AM)

quote:

ORIGINAL: SubPet715
It is better to just jump ship, it has happened to me and it just doesn't stop.

Clean your computer too, spybot, cc cleaner, your antivirus program, make sure they're all updated and then scan. This should rid you of any keylogger that was used to get your email.

During the past evening and night I ran Hitman.pro (found one rootkit), Avira antivirus (found and removed eight JAVA-Agents), CCleaner, Malwarebytes (found in quick scan three threats and in full scan another five threats), and finally Sophos anti-rootkit (found none). I now hope to finally be rid off them trojans and viruses and rootkits that have been infesting my computer for weeks. But if there still is another rootkit - meaning that a hacker watches my every move and steals information - it makes no sense to change my passwords.




Wolf2Bear -> RE: one of my email accts got hacked (9/7/2010 9:38:09 AM)

Yep...got one from your AOL acct and all it contained was a link to some website. I am wondering oif somehow you picked up a virus that is mass mailing from your email acct?




sappatoti -> RE: one of my email accts got hacked (9/7/2010 9:47:52 AM)

This doesn't have to be from a virus or key logger on the victim's PC. It could be that someone has hacked directly through AOL's security and gained access to the victim's email messages and address book.

Lots of people have written me complaining about the spam they've received, yet it was sent from an IP that wasn't mine and it was sent at a time when I hadn't accessed that particular AOL by way of my Mac in well over a year. During that time, my Mac had undergone various reconfigs ('cause I was bored and wanted to try something different) thus its hard drive had been wiped and reloaded at least a dozen times (which is easy to do when a reload only takes 15 minutes or so).

By all means, run scans and disinfect if needed. Just realize that these types of hacks aren't necessarily based on a victim's PC but instead take place at the service's entrance.




Rule -> RE: one of my email accts got hacked (9/7/2010 9:53:27 AM)

I have just ran HitmanPro again and it found the same rootkit as before. Also IE is using a proxyserver from my computer and I suspect that is not a good thing.




SubPet715 -> RE: one of my email accts got hacked (9/7/2010 10:21:45 AM)


quote:

ORIGINAL: Rule

quote:

ORIGINAL: SubPet715
It is better to just jump ship, it has happened to me and it just doesn't stop.

Clean your computer too, spybot, cc cleaner, your antivirus program, make sure they're all updated and then scan. This should rid you of any keylogger that was used to get your email.

During the past evening and night I ran Hitman.pro (found one rootkit), Avira antivirus (found and removed eight JAVA-Agents), CCleaner, Malwarebytes (found in quick scan three threats and in full scan another five threats), and finally Sophos anti-rootkit (found none). I now hope to finally be rid off them trojans and viruses and rootkits that have been infesting my computer for weeks. But if there still is another rootkit - meaning that a hacker watches my every move and steals information - it makes no sense to change my passwords.



They most likely attached the malware to a junk file in your registry the last resort for anyone is combofix but if you email the spybot team they can help you much more than I can as I am on the giving side of internet crime more often than not.




sappatoti -> RE: one of my email accts got hacked (9/7/2010 10:24:55 AM)

In the short experience I had with Windows I found that one application I used on a daily basis actually was the one that secretly installed rootkits and proxies. No matter how many scans and disinfects I ran, using any number of available tools, the same rootkits and proxies showed up.

I ended up wiping the drive and reinstalling the OS. At every stage of the updating, I ran a virus/rootkit/spyware scan and, to my surprise, one of Microsoft's updates kept installing what the tools thought was nefarious proxy, though not the one that I was bothered with. Surprise... surprise. After confirming with Microsoft that it was not nefarious (though they never told me exactly what it was for), I did the same install/scan routine with each of my third party apps. Eventually I found out what it was. It was an digital audio workstation that I used daily.

Whether the rootkit and proxy subapps were part of that install by secret design or they had infiltrated the DAW's install CD, I cannot say. Nor did I inquire any further. I was having difficulties with IRQs and audio/video cards anyway, so I just switched platforms and went with a Mac.

Those experiences were back in the late '90s using Windows 95/98/Me/2000. I've not had to worry about a rootkit or virus since 1999 so I don't know what the current state of Microsoft malware is. All I know is that, sometimes, good apps have bad freeloaders attached to them right out of the box.

[... edited for clarity, again ...]




CalifChick -> RE: one of my email accts got hacked (9/7/2010 11:27:53 AM)

I have found that the pay version of malwarebytes (about $20, one time fee), has kept me free of the need for electronic penicillin.  I recommend it highly.

And yeah, Hib, I got one of those from you too.  Boo.

Cali




LadyHibiscus -> RE: one of my email accts got hacked (9/7/2010 12:23:17 PM)

Can you believe that this has NEVER happened to me? And yes, I have Webroot, this snuck by it. I also got spam from Pure!! So who knows WTF, she isn't on aol!

I changed my password. I hate to ditch the account, what a pain. Le sigh. I posted a heads up everywhere, so it should blow over, I think they just do flashbursts and move on. And on, and on.




juliaoceania -> RE: one of my email accts got hacked (9/7/2010 12:27:37 PM)

fast reply

Here is the problem, they can spoof your email, once they have the email name, and make it look as though it came from your email account. All they need is your email addy. Unless they have hacked your address book, I would not assume that they hacked your account.




LadyHibiscus -> RE: one of my email accts got hacked (9/7/2010 12:28:20 PM)

From the bounced emails that hit my account, it looks like my address book was hacked.




juliaoceania -> RE: one of my email accts got hacked (9/7/2010 12:30:08 PM)

ouch.





Missokyst -> RE: one of my email accts got hacked (9/7/2010 12:31:41 PM)

If your address book also is in your facebook account, you may not have made that part private.
If they did hack your mail, change your password.  If it is aol mail and you have additional names there, you can shut down mail at settings so that they cannot send things out.  Or you can even shut down that nick for a short time, three weeks generally does the job because they ping your address and if nothing comes back they drop you off soon enough.




DerangedUnit -> RE: one of my email accts got hacked (9/7/2010 12:36:36 PM)

i already dealt with this you have to change your password from a separate pc that isn't hacked if it's the same guy that got into mine.... because he was in my computer not just the email...if thats the case you have to change the password elsewhere and find where you were vulnerable




DerangedUnit -> RE: one of my email accts got hacked (9/7/2010 12:38:23 PM)

mine wasn't a spoof as was suggested above though if yours is thats a much easier answer




LadyHibiscus -> RE: one of my email accts got hacked (9/7/2010 12:38:27 PM)

No, I am not networked, I think the PC is okay. My Facebook goes through Gmail, which doesn't hold my main address book. Thank goodness this didn't happen on the addy I share with my mom, she would have a field day! She is forever nattering on about the DANGERS of the interwebs. [8|] Yeah whatever.




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