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RE: Linksys Router/comp help please - 11/27/2009 1:39:11 PM   
subtlebutterfly


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If nothing workes..I'd get a router with a decent support (either back to belkin (don't know how the support is) or speedtouch) but lockit's network ISP should also be able to help I think.


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RE: Linksys Router/comp help please - 11/27/2009 3:27:54 PM   
Underumam


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Thanks folks. W/we didn't get the wireless problem resolved, and just too damn tired to mess with it anymore tonight. 

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RE: Linksys Router/comp help please - 11/27/2009 4:58:36 PM   
Lockit


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Thank you everyone! I am fried and will have to work on this another day. I got a lot of it figured out, but it looks like this company has found a way to make novices pay and pay again and again. I will have something to say about that in the future... when I am rested! This was total bs the way they are setting things up. I have worked with a router many times and never had this hassle.

Thank you so much!

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RE: Linksys Router/comp help please - 11/27/2009 5:25:42 PM   
Louve00


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quote:

ORIGINAL: Fitznicely

Turn both PC's and the router off....if you have a separate modem, turn that off too. Then switch on in this order: Modem (if present) - wait for all the lights to switch on (and at this point, I would disconnect the ethernet cable hooked to the original computer and switch it with the routers ethernet cable, then plug the original ethernet cable that came from the original computer into the router), router (wait for the lights to settle down), PC's.

Should be all you need to do.



That was all I did too with my linksys.  It networks my XP computer with my husbands Vista computer.  On my husbands computer though, I had to go to Networks in the control panel and tell the computer the name of the routers connection (mine is just plain ole linksys), and I might have had to do that because he's is networked to my pc wirelessly. 

Oh, and I set the router to in-house only connection, but it lets you select the option that works best for you).  (You do that in your control panel, under Networking.)  Also, if you're networking to a computer wirelessly, that computer that is being linked to the network needs a desktop adapter, if it isn't a wireless computer.

< Message edited by Louve00 -- 11/27/2009 5:35:55 PM >


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RE: Linksys Router/comp help please - 11/27/2009 5:30:06 PM   
CaringandReal


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There's a huge amount of documentation and discussion online for linksys issues, if you don't mind reading netgeekspeak. Usually when I have a problem with my linksys router or some other technical thing I don't quite understand, I just type the full question into my google search box. Usually, with technical issues, you get a perfect answer that way (although you may have to read a few sites before you find it). Inevitably someone else has had the vrey same issue and they wrote the question just like I did. and google, fine snoopy fellow that it is, recorded it.

FWIW, the software that lets someone take over your computer is quite common in tech customer service depts these days. I understand your hesitation, but those Indians with their atrocious accents and mile-a-minute speech patterns usually know exactly what's wrong and how to fix it. It's much easier to talk to them and be understood if you can somehow type/chat instead of speak, though. You'd never know they had an accent in the chat box. ;)

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RE: Linksys Router/comp help please - 11/27/2009 6:47:08 PM   
Rhodes85


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From: Nova Scotia, Canada
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quote:

We put the install cd in and it told us how to connect everything and it is connected fine. It is according to the tech in India, an incompatability between the vista or my settings. My settings are there for security reasons for the most part... but they want ten dollars and to take over the machine.


Sounds like some kind of scam to me. Tech support shouldn't cost anything. They also wouldn't be asking for your card details over the phone. I don't think they are even allowed to do that. Theres nothing odd about a tech guy remotely accessing your computer. They do that all the time. But asking for credit card info over the phone, or at all for that matter....I wouldn't give them any of that.

I could fix whatever the problem is with your router if I was there to actually see what was going on, but it sounds like theres some kind of problem with the signal being routed through the ports properly. Either that or some kind of DNS error. I hate wireless routers.

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RE: Linksys Router/comp help please - 11/27/2009 8:07:28 PM   
BossyShoeBitch


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Try installing the router on the laptop instead of the desktop.  Once it's installed, it's easier to go wireless with the same machine.

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