Collarme problems

Collarspace Discussion Forums

Home Login Search

Collarme problems

View related threads: (in this forum | in all forums)

Logged in as: Guest

All Forums >> [Casual Banter] >> Off the Grid >> Collarme problems

Page: [1]

Message

<< Older Topic Newer Topic >>

Collarme problems - 11/24/2009 5:07:09 PM

goodgirl85

Posts: 221
Joined: 4/16/2007
Status: offline

So I have had an account for ... i dont know... two years or so... and its been awhile since i've been on... however I do log in every few months or so to keep my accoutn active.

I can sign into the forums, but cannot seem to log into Collarme.com with this name and password which are they same. I tried to request new password but nothing comes to my email. I can't find a contact us link so am unsure what to do, but would like to be able to log back into my account.

Can anyone help me please?

thanks,
girl

Profile

Post #: 1

RE: Collarme problems - 11/24/2009 6:02:47 PM

PyrotheClown

Posts: 1950
Joined: 5/18/2009
Status: offline

have you tried logging in from another computer or server, some times that can help ya narrow down the problem

(in reply to goodgirl85)

Profile

Post #: 2

RE: Collarme problems - 11/24/2009 6:16:17 PM

angelikaJ

Posts: 8641
Joined: 6/22/2007
Status: offline

Also, if you have a spam filter your response may get filtered to there.

I know that there have been other people whose passwords inexplicably stop working.
Sometimes, however it is that someone else has changed it without your knowledge...does anyone else have access to your computer or CM acount info?

I do not know if support can send you a new password.
You may have to start a whole new account.

_____________________________

The original home of the caffeinated psychotic hair pixies.
(as deemed by He who owns me)

http://www.collarchat.com/m_3234821/tm.htm

30 fluffy points!

https://www.youtube.com/watch?v=mQjuCQd01sg

(in reply to PyrotheClown)

Profile

Post #: 3

RE: Collarme problems - 11/24/2009 6:18:48 PM

Kirata

Posts: 15477
Joined: 2/11/2006
From: USA
Status: offline

quote:

ORIGINAL: goodgirl85

I tried to request new password but nothing comes to my email.

I realize this question may seem to be of the "is your computer turned on" variety, but I don't mean to be insulting. It just occurred to me to ask, since you say that your original registration was a couple of years ago, if perhaps you might have changed the email address you use since then.

K.

(in reply to goodgirl85)

Profile

Post #: 4

RE: Collarme problems - 11/24/2009 6:42:29 PM

Rhodes85

Posts: 445
Joined: 11/15/2008
From: Nova Scotia, Canada
Status: offline

quote:

I do not know if support can send you a new password. You may have to start a whole new account.

Eh? What kind of support staff can't reset an accounts password? If a simple problem like that requires creating a whole new account then I have serious doubts as to the competence of CM's support staff and their ability to deal with more serious problems and situations.

< Message edited by Rhodes85 -- 11/24/2009 6:43:14 PM >

_____________________________

This is a test of the Emergency Broadcast System. Had this been an actual emergency you would all be dead by now. Have a nice day and remember: Friends don't let friends vote Republican.

(in reply to Kirata)

Profile

Post #: 5

RE: Collarme problems - 11/24/2009 8:12:15 PM

goodgirl85

Posts: 221
Joined: 4/16/2007
Status: offline

Thank you for all your responses and help. I did try again, a little after writing this post and it worked. Maybe the Mod who moved my post to this section helped out a bit. :)

(in reply to Rhodes85)

Profile

Post #: 6

RE: Collarme problems - 11/25/2009 5:35:30 AM

angelikaJ

Posts: 8641
Joined: 6/22/2007
Status: offline

quote:

ORIGINAL: Rhodes85

quote:

I do not know if support can send you a new password. You may have to start a whole new account.

Eh? What kind of support staff can't reset an accounts password? If a simple problem like that requires creating a whole new account then I have serious doubts as to the competence of CM's support staff and their ability to deal with more serious problems and situations.

"My new Master or Mistess has asked for my password, what should I do?

Do not give your account password to anyone, least of all people you recently met on the site. We receive numerous support requests every day from users who gave their password to another user and who now find themselves locked out of their own account because the other person changed the password. Don't let this happen to you! Remember, our support staff is not authorized to give out passwords under any circumstances so, if you give your password to another user, be prepared to accept the consequences."

There are people here who have had password difficulties which have resulted in them needing to change accounts.
If I read the above correctly, it is not a technical reason, but one of policy.

< Message edited by angelikaJ -- 11/25/2009 5:37:11 AM >

_____________________________

The original home of the caffeinated psychotic hair pixies.
(as deemed by He who owns me)

http://www.collarchat.com/m_3234821/tm.htm

30 fluffy points!

https://www.youtube.com/watch?v=mQjuCQd01sg

(in reply to Rhodes85)

Profile

Post #: 7

RE: Collarme problems - 11/25/2009 5:59:50 AM

Termyn8or

Posts: 18681
Joined: 11/12/2005
Status: offline

Might just be a glitch. This morning I found I was able to get Cmail and all, but not the forum. Whenever something like this happens, give it a day before jumping off a cliff. The problem I had happened only an hour or two ago and it seems to be fixed now.

T

(in reply to goodgirl85)

Profile

Post #: 8

RE: Collarme problems - 11/25/2009 7:29:27 AM

subtlebutterfly

Posts: 2230
Joined: 6/15/2008
From: Not your hood
Status: offline

Some need their fix in the mornings...

_____________________________

~Ms. Awesomeness to YOU!~

(in reply to Termyn8or)

Profile

Post #: 9

RE: Collarme problems - 11/25/2009 9:42:52 AM

CalifChick

Posts: 10717
Joined: 10/28/2007
From: California
Status: offline

quote:

ORIGINAL: Rhodes85

Eh? What kind of support staff can't reset an accounts password? If a simple problem like that requires creating a whole new account then I have serious doubts as to the competence of CM's support staff and their ability to deal with more serious problems and situations.

She didn't say she contacted support, she said she couldn't find the "contact us" button.

Cali

_____________________________

AKA "The Undisputed Goddess of Sarcasm", "Big Bad Cali" and "Yum Bum". Advisor to the Subbie Mafia, founding member of the W.A.C. and the Judgmental Bitches Brigade, member of the Clan of the Scarlet O'Hair-a's and Team Troll

(in reply to Rhodes85)

Profile

Post #: 10

RE: Collarme problems - 11/25/2009 7:28:37 PM

Rhodes85

Posts: 445
Joined: 11/15/2008
From: Nova Scotia, Canada
Status: offline

quote:

ORIGINAL: angelikaJ

quote:

ORIGINAL: Rhodes85

quote:

I do not know if support can send you a new password. You may have to start a whole new account.

Eh? What kind of support staff can't reset an accounts password? If a simple problem like that requires creating a whole new account then I have serious doubts as to the competence of CM's support staff and their ability to deal with more serious problems and situations.

"My new Master or Mistess has asked for my password, what should I do?

Do not give your account password to anyone, least of all people you recently met on the site. We receive numerous support requests every day from users who gave their password to another user and who now find themselves locked out of their own account because the other person changed the password. Don't let this happen to you! Remember, our support staff is not authorized to give out passwords under any circumstances so, if you give your password to another user, be prepared to accept the consequences."

There are people here who have had password difficulties which have resulted in them needing to change accounts.
If I read the above correctly, it is not a technical reason, but one of policy.

I never said they had to give out passwords, I said they should reset passwords. Every other community/message board/website does. What if a hacker got their account info with a keylogger or you forgot your password? All they need to do to prove you are the owner of the account is to check the IPs that have accessed the account. That aside if you do give out your password and get ripped off they should remove the account. In fact i'm pretty sure they are required to.

_____________________________

This is a test of the Emergency Broadcast System. Had this been an actual emergency you would all be dead by now. Have a nice day and remember: Friends don't let friends vote Republican.

(in reply to angelikaJ)

Profile

Post #: 11