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Messages not sending HELP! - 8/1/2008 10:37:29 PM   
sarahevans2007


Posts: 5
Joined: 2/1/2007
From: Akron, Ohio 44319
Status: offline 		Hi, I can not seem to send any kind of message weither it's a reply or just a regular message people are not getting it.  They are not even getting my friend requests.  Can anyone please help me? 

--Mistress Sarah
Profile   Post #: 1
RE: Messages not sending HELP! - 8/1/2008 11:01:16 PM   
BrokenSaint


Posts: 301
Joined: 10/30/2007
Status: offline 		Seems kind of a thing to let the mods know. Hold on I'll test something for you.

_____________________________

In the name of progress,
In the name of madness
Drum beats faster
Crowd shouts louder
and chaos replaces order
VnV Nation - Nemesis

(in reply to sarahevans2007)
Profile   Post #: 2
RE: Messages not sending HELP! - 8/1/2008 11:02:48 PM   
GreedyTop


Posts: 52100
Joined: 5/2/2007
From: Savannah, GA
Status: offline 		wouldnt this fall more under the realm of the support staff?

_____________________________

polysnortatious
Supreme Goddess of Snark
CHARTER MEMBER: Lance's Fag Hags!
Waiting for my madman in a Blue Box.

(in reply to BrokenSaint)
Profile   Post #: 3
RE: Messages not sending HELP! - 8/1/2008 11:04:51 PM   
BrokenSaint


Posts: 301
Joined: 10/30/2007
Status: offline
quote:

ORIGINAL: GreedyTop

wouldnt this fall more under the realm of the support staff?


Yeah that's the ticket! :D  Wasn't really sure how it was set up. Alot of forums I frequent have admin/mod support staff. I'm curious as to whether she's receiving messages too, I've heard of people generally having problems with both.


_____________________________

In the name of progress,
In the name of madness
Drum beats faster
Crowd shouts louder
and chaos replaces order
VnV Nation - Nemesis

(in reply to GreedyTop)
Profile   Post #: 4
RE: Messages not sending HELP! - 8/1/2008 11:07:39 PM   
GreedyTop


Posts: 52100
Joined: 5/2/2007
From: Savannah, GA
Status: offline 		sometimes, CM glitches. *shrug* nothing a bit of patience won't cure LOL

When it happens (although, I havent been having any problems today) I save the nick of tjhe person I want to contact, plus whatever message I want to send, to wordpad..then send it when the glitches are resolved.

If it lasts more than a day or two, then I would contact support to ask if there are any known issues.  I havent had to do so, yet.

_____________________________

polysnortatious
Supreme Goddess of Snark
CHARTER MEMBER: Lance's Fag Hags!
Waiting for my madman in a Blue Box.

(in reply to BrokenSaint)
Profile   Post #: 5
RE: Messages not sending HELP! - 8/1/2008 11:10:33 PM   
BrokenSaint


Posts: 301
Joined: 10/30/2007
Status: offline
quote:

ORIGINAL: GreedyTop

sometimes, CM glitches. *shrug* nothing a bit of patience won't cure LOL

When it happens (although, I havent been having any problems today) I save the nick of tjhe person I want to contact, plus whatever message I want to send, to wordpad..then send it when the glitches are resolved.

If it lasts more than a day or two, then I would contact support to ask if there are any known issues.  I havent had to do so, yet.


Does it still show up under your sent if it doesn't send?


_____________________________

In the name of progress,
In the name of madness
Drum beats faster
Crowd shouts louder
and chaos replaces order
VnV Nation - Nemesis

(in reply to GreedyTop)
Profile   Post #: 6
RE: Messages not sending HELP! - 8/1/2008 11:14:17 PM   
sarahevans2007


Posts: 5
Joined: 2/1/2007
From: Akron, Ohio 44319
Status: offline 		I replied to your test.  Did you get it?  Yes it shows up in the sent folder.

(in reply to BrokenSaint)
Profile   Post #: 7
RE: Messages not sending HELP! - 8/1/2008 11:15:17 PM   
BrokenSaint


Posts: 301
Joined: 10/30/2007
Status: offline
quote:

ORIGINAL: sarahevans2007

I replied to your test.  Did you get it?  Yes it shows up in the sent folder.


Nopers nothing at all.


_____________________________

In the name of progress,
In the name of madness
Drum beats faster
Crowd shouts louder
and chaos replaces order
VnV Nation - Nemesis

(in reply to sarahevans2007)
Profile   Post #: 8
RE: Messages not sending HELP! - 8/1/2008 11:16:24 PM   
sarahevans2007


Posts: 5
Joined: 2/1/2007
From: Akron, Ohio 44319
Status: offline 		It has been doing this for almost a month.  I don't have that kind of patience LOL.


quote:

ORIGINAL: GreedyTop

sometimes, CM glitches. *shrug* nothing a bit of patience won't cure LOL

When it happens (although, I havent been having any problems today) I save the nick of tjhe person I want to contact, plus whatever message I want to send, to wordpad..then send it when the glitches are resolved.

If it lasts more than a day or two, then I would contact support to ask if there are any known issues.  I havent had to do so, yet.

(in reply to GreedyTop)
Profile   Post #: 9
RE: Messages not sending HELP! - 8/1/2008 11:17:28 PM   
BrokenSaint


Posts: 301
Joined: 10/30/2007
Status: offline 		Going to have to contact some form of tech support for here then. Not sure who though.

_____________________________

In the name of progress,
In the name of madness
Drum beats faster
Crowd shouts louder
and chaos replaces order
VnV Nation - Nemesis

(in reply to sarahevans2007)
Profile   Post #: 10
RE: Messages not sending HELP! - 8/1/2008 11:20:44 PM   
sarahevans2007


Posts: 5
Joined: 2/1/2007
From: Akron, Ohio 44319
Status: offline 		Where would I find the support staff?

quote:

ORIGINAL: GreedyTop

wouldnt this fall more under the realm of the support staff?

(in reply to GreedyTop)
Profile   Post #: 11
RE: Messages not sending HELP! - 8/1/2008 11:27:42 PM   
BrokenSaint


Posts: 301
Joined: 10/30/2007
Status: offline 		I looked but all I'm finding so far is this under help

Due to the overly agressive spam control mechanisms used by some email providers, email messages we send out to notify you that you have a new message on our website may be delayed, sent to the spam folder for your email account, or never received at all. Our system will automatically keep trying to send these emails for 48 hours and, not unusually, these notification emails will eventually get through (but much later than when the message was actually sent). Due to this delay, you may end up reading a message on our website hours or even days before you receive the notification email for that message. It is for this reason that users often falsely assume that they are not getting all of their messages and/or notification emails. If you suspect that you may be affected by this problem, we recommend that you check the spam folder associated with your email account to make sure that emails from us are not being marked as spam. Additionally, you should adjust the settings for your email account to prevent future emails from Collarme.com from being blocked by the spam filter. The methods for both of these steps will vary so you will need to refer to the help pages for your email account for specific instructions.

Doesnt mention anyone to contact. My next course of action personally would just be to toss a note to one of the mods here asking who to contact. I haven't seen anything in particular relating to this and who to contact so I doubt they'll mind pointing you in the right direction.


_____________________________

In the name of progress,
In the name of madness
Drum beats faster
Crowd shouts louder
and chaos replaces order
VnV Nation - Nemesis

(in reply to sarahevans2007)
Profile   Post #: 12
RE: Messages not sending HELP! - 8/2/2008 4:48:53 AM   
KatyLied


Posts: 13029
Joined: 2/24/2005
From: Pennsylvania
Status: offline
quote:

Where would I find the support staff?


On the other side, main page, at the bottom of the page.
Moderators are not support.


_____________________________

“If you want to live a happy life, tie it to a goal, not to people or things.”
- Albert Einstein

(in reply to sarahevans2007)
Profile   Post #: 13
RE: Messages not sending HELP! - 8/2/2008 4:56:38 AM   
CalifChick


Posts: 10717
Joined: 10/28/2007
From: California
Status: offline 		As Katy said, look on the other side, at the very bottom, you'll see this line of buttons:

Advertising | Stolen Photos | Privacy Policy | Spam Policy | Support | Terms of Service 

Click the one that says SUPPORT.  (Not here, it's not a link)


Cali


< Message edited by CalifChick -- 8/2/2008 4:58:36 AM >

_____________________________

AKA "The Undisputed Goddess of Sarcasm", "Big Bad Cali" and "Yum Bum". Advisor to the Subbie Mafia, founding member of the W.A.C. and the Judgmental Bitches Brigade, member of the Clan of the Scarlet O'Hair-a's and Team Troll

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Profile   Post #: 14
RE: Messages not sending HELP! - 8/2/2008 4:59:20 AM   
Aileen1968


Posts: 6062
Joined: 12/12/2007
From: I miss Shore, New Jersey
Status: offline 		Sometimes there are problems because of the browser used to navigate collarme.  Try a different one and see if that helps.

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(in reply to CalifChick)
Profile   Post #: 15
RE: Messages not sending HELP! - 8/2/2008 10:56:37 PM   
JulieorSarah


Posts: 552
Joined: 8/25/2007
Status: offline 		when i started a friend did too, no matter what he did he had heaps of problems.  in the end he just deleted the profile and started again ... no problems from then on ... might be worth a try

(in reply to Aileen1968)
Profile   Post #: 16
RE: Messages not sending HELP! - 8/3/2008 1:17:08 AM   
kc692


Posts: 3701
Joined: 3/24/2005
Status: offline
quote:

ORIGINAL: sarahevans2007

Hi, I can not seem to send any kind of message weither it's a reply or just a regular message people are not getting it.  They are not even getting my friend requests.  Can anyone please help me? 

--Mistress Sarah


So, we very rarely see if, and when a problem is fixed because the user doesnt let the rest of the site know.  Did you figure out how to contact support? Did they resolve your problem? Does your mail work now?

_____________________________

Anyone can overpower; not many can INSPIRE.....

This is only MY opinion. If it's not yours, let's agree in advance to agree to disagree, OR, you can just get the fuck over what I had to say:)

(in reply to sarahevans2007)
Profile   Post #: 17
RE: Messages not sending HELP! - 8/3/2008 5:41:03 AM   
BrokenSaint


Posts: 301
Joined: 10/30/2007
Status: offline
quote:

ORIGINAL: CalifChick

As Katy said, look on the other side, at the very bottom, you'll see this line of buttons:

Advertising | Stolen Photos | Privacy Policy | Spam Policy | Support | Terms of Service 

Click the one that says SUPPORT.  (Not here, it's not a link)


Cali



Oof I am blind as a bat, that's embarassing :D


_____________________________

In the name of progress,
In the name of madness
Drum beats faster
Crowd shouts louder
and chaos replaces order
VnV Nation - Nemesis

(in reply to CalifChick)
Profile   Post #: 18
RE: Messages not sending HELP! - 8/4/2008 12:14:09 PM   
sarahevans2007


Posts: 5
Joined: 2/1/2007
From: Akron, Ohio 44319
Status: offline 		I was able to contact support and they was able to fix the problem for me.  Thanks for the help.

(in reply to BrokenSaint)
Profile   Post #: 19
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