identity theft (Full Version)

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proudsub -> identity theft (3/3/2008 8:11:41 PM)

I never thought it would happen to us because we are very careful with our account numbers, etc, but it did.  All of a sudden a bunch of international withdrawals by phone and ATM started appearing on our bank statment. It turns out someone changed the address on our account to one in Ontario. I don't know how they got our pin#.  Now I have to go through all my transactions for the last 3 months and figure out which ones are fraudulant. We cancelled our ATM cards and put a pin # on all phone transactions, and changed our address back.

The jerk kept transferring money from my savings to my checking so I wouldn't notice the checking account being used unless I checked my balance in savings, which I did today and was shocked. Once we figure out the total we should get our money back, it's a very significant amount. I did a reverse lookup on the address that our statements were going to so I can give that to the authorities and hopefully they will be prosecuted, but not sure how it's dealt with in Canada.

I'm posting this as a warning to others to check their balances frequently.  I hadn't done that for 2 months  because I wasn't receiving my statements, they were going to the changed address. [:@] 

Grrr the angry face isn't showing up.




GreedyTop -> RE: identity theft (3/3/2008 8:28:36 PM)

oh man...that sucks!!  *hug*  Hope it all gets settled quickly for you, and the jerk that did it gets fully prosecuted!




Rule -> RE: identity theft (3/3/2008 9:00:35 PM)

Indeed. I second GreedyTop.




SubbieOnWheels -> RE: identity theft (3/3/2008 10:57:37 PM)

That's crummy!

I had an ATM card that apparently got duplicated while out of my sight at a gas station (warning - never let that puppy out of your sight). My bank actually called me and asked me to go over recent transactions to see if some were fraudulent. They caught it because I used the card at 6:05 pm in one city and the thief used it at 6:10 pm in another city a good 90 minutes away.

I hope your bank clears everything up and quickly. And i hope the FBI and the Canadian authorities can work together to bring the miscreant to justice.




Smith117 -> RE: identity theft (3/3/2008 11:14:22 PM)

quote:

ORIGINAL: proudsub

I never thought it would happen to us because we are very careful with our account numbers, etc, but it did.  All of a sudden a bunch of international withdrawals by phone and ATM started appearing on our bank statment. It turns out someone changed the address on our account to one in Ontario. I don't know how they got our pin#.  Now I have to go through all my transactions for the last 3 months and figure out which ones are fraudulant. We cancelled our ATM cards and put a pin # on all phone transactions, and changed our address back.

The jerk kept transferring money from my savings to my checking so I wouldn't notice the checking account being used unless I checked my balance in savings, which I did today and was shocked. Once we figure out the total we should get our money back, it's a very significant amount. I did a reverse lookup on the address that our statements were going to so I can give that to the authorities and hopefully they will be prosecuted, but not sure how it's dealt with in Canada.

I'm posting this as a warning to others to check their balances frequently.  I hadn't done that for 2 months  because I wasn't receiving my statements, they were going to the changed address. [:@] 

Grrr the angry face isn't showing up.


There are ads running here now for "ID insurance." Supposedly they lock up your identity in such a way that only you can use it when and how you wish.

So....it's not enough these days that we need health insurance....car insurance.....life insurance....vision and dental insurance......home owner's insurance which includes, fire, flood, earthquake and/or hurricane insurance.........now we need IDENTITY insurance? Exactly how in the hell are we supposed to afford all of this while having enough to provide us with "retirement ASSURance?"

Things are way too ridiculous in this world.




proudsub -> RE: identity theft (3/3/2008 11:41:45 PM)

quote:

My bank actually called me and asked me to go over recent transactions to see if some were fraudulent.


I'm surprised the bank didn't see a red flag when withdrawals were being made in Ontaria and WA state at the same time.  When this is settled I think we will be changing banks.

Thank you all for your kind words.

Smith--we have actually talked about looking into ID insurance just a few weeks ago, a friend mentioned it to us.




ownedgirlie -> RE: identity theft (3/4/2008 1:14:04 AM)

Really sorry this happened to you.  I had a Visa card duplicated and charged up with thousands of dollars in China.  My bank said there is a recent trend of thieves putting card readers on card scanners at gas stations.  When you swipe your card while getting gas - voila - your information is read by a device put on the card scanner and account information is collected by the thieves.

While I understand the convenience of debit cards, I don't use them for this reason.  Money comes directly out of your account, real time, and should something like this happen, as you have found, you are out the money, at least until the bank can fix it (assuming they did??).  With a credit card, the bank carries the purchases and you can contest the charges until everything is sorted.  You are not out any money this way.

I hope you get this sorted quickly, Proud.




ownedgirlie -> RE: identity theft (3/4/2008 7:08:21 AM)

Coincidentally, I just saw this article this morning:  http://tech.yahoo.com/blogs/null/82794

"This picturesque, tourist-friendly spot has the highest rate of identity fraud in the U.S."




pahunkboy -> RE: identity theft (3/4/2008 7:19:04 AM)

check your homeowner/renter ins.some cover  ID theft




pahunkboy -> RE: identity theft (3/4/2008 7:24:03 AM)

Canada  bank law is stricter then US. Im sorta surprised on this.  Tho I moved  across river- and my accounts -well- red tape to change. I had to prove again and again i moved.  I wont do that for 12-20 accts again.




proudsub -> RE: identity theft (3/5/2008 8:07:26 AM)

quote:

ORIGINAL: pahunkboy

check your homeowner/renter ins.some cover  ID theft


The bank said we are insured up to 100K.

I know there are lots of problems with debit cards but we've never used one, and this had nothing to do with credit cards, they got directly into our bank account.




CalifChick -> RE: identity theft (3/5/2008 8:35:08 AM)

There is some pending legal action over ID theft insurance.  Apparently in the US, an individual can place a fraud alert on their credit report if they believe there is a credible risk, but the ID theft insurance people have been doing it by posing as the individual (which is not allowed).

It doesn't stop your credit cards from being stolen, the goal is to stop people from taking out credit in your name.  The most popular advertisement for this sort of insurance has the founder spouting off his real social security number. As smart as he seems to think he is, anybody can obtain a fake SS card with his number on it and use it for employment. The IRS has been taking a very hands-off approach when someone else uses your SS number for employment purposes.  The IRS says it doesn't really affect YOU, it would only affect the imposter's ability to obtain Medicare and SS benefits.

Cali




meticulousgirl -> RE: identity theft (3/5/2008 8:46:24 AM)

welcome to the club....and yeah it does suck...major butt.  Mine has taken me 22 months this far and it's still not done and over with yet.

~meticulous~




Sinergy -> RE: identity theft (3/5/2008 9:05:51 AM)

quote:

ORIGINAL: ownedgirlie

With a credit card, the bank carries the purchases and you can contest the charges until everything is sorted.  You are not out any money this way.



The only place I ever use my atm card is at my bank.  The convenience of using it costs a couple of bucks a use everywhere else, and since I usually carry cash, I dont need money back.

So I swipe it as a credit card, where the bank deals with fraud and the seller pays the fees.

Sinergy




Missokyst -> RE: identity theft (3/5/2008 9:26:41 AM)

Since the person had enough foresight to move funds in your account that suggests to me that you may know them. 
Random thieves generally take the money and run.  I was a victim of online theft back when those things were unusual.  That is why I am in computer security now.  You probably aren't infected with key logging software but just in case down load a free version of AVG antispyware
http://free.grisoft.com/doc/download-free-anti-spyware/us/frt/0
It is possible that someone made a hard copy of your card, so it is best to change your account numbers.  Identity theft is more difficult to fight. 
Hopefully this can be caught in the early stages.
But I would look into who might know that you were moving and not accessing your financial stuff.  Be careful.
Kyst





popeye1250 -> RE: identity theft (3/5/2008 10:06:47 AM)

People need to start carrying cash for purchases instead of handing over a debit/credit card to a person which may be "scanned".
Never give your debit card to a gas station attendant, waiter/ waitress etc.
It's tied into your bank account.




DomMeinCT -> RE: identity theft (3/5/2008 10:39:16 AM)

Make sure you pull credit reports on both of you now and in a few months to ensure that they didn't use your account numbers to apply for credit cards you don't know about.




Aneirin -> RE: identity theft (3/5/2008 11:03:45 AM)

Debit cards, for various reasons, I have decided not to use them. I deal in cash now, cash has the added benefit that it hurts more when you part with it.

And yes, it is a worry with what is happening with cards being cloned , all the latest fraud free technology employed by banks, it is only a matter of time until that security is overcome.

But I am very sorry for those that have been victims of fraud, you have my sympathies and really do hope the perps get sorted out asap.




jesiul -> RE: identity theft (3/5/2008 11:44:30 AM)

Sadly ten years ago my grandfather passed away. After the services a group of my family went out, I sat between my Father and a cousin (A Savannah PD) as I sat I placed my purse over the back of my chair. Within a minute my mother and I decided to use the restroom, I stood up reached for my purse and it was gone.

The girl that took it was caught with in a few days, trying to charge a $6000 living room set to my visa. However the damage was done, since I had flown in for the funeral I had all my ID, checks, passport and return flight ticket in my bag.

For years I had credit cards being issued all over the US. A used car purchased in my name in Tennessee, my address on my accounts changed several times, even after closing them and then changing banks. A student loan for a collage I never attended. It goes on. I have taken every step possible to me, including having all credit now in my maiden name, and still every so often something will show up. No matter what name you use your SS# never changes.

I wish you all the best in getting you funds returned and getting this quashed now so that the lingering effects of Identify theft don't hang around like some ghost of your past.

~jesi~




Termyn8or -> RE: identity theft (3/5/2008 12:07:44 PM)

Sorry this happened and I hope they make good. You are talking about a bank that promises to keep your money safe, they did not, they should pay and they go after the thief. It's not just the money, it is the use of the money and they know it. In the end you should come out alright.

But it would be alot harder for this to happen to me. I do not do any phone transfers, well one once a long time ago. One of my CC bills got lost in the mail and one day I'm sitting there, where the hell is the bill from _______ ? I called them, they said it was mailed and they could send me a duplicate. But that would make it late, and I am never late. So I did a check by phone. This includes giving them the routing number on a check and recording it in the ledger, and writing VOID on the check or tearing it up. But in this instance I am on the phone with my CC company and I called them so it was safe, but other than that I do not allow it.

Allow what ? Any phone transfers, wire transfers, automatic payments or direct deposits of any kind. My checking account has been in good standing for like twenty years. My check numbers are so high and my account number so low that they are as good as cash. And as an added plus I specifically ordered an ATM card, not a debit card. That card does not have a logo on it and cannot be used without the PIN under any circumstances.

I have written one bad check in my life. It was a mistake and it was to my cousin believe it or not. I bought a pair of speakers from him and gave him a check. Well I had written another check for about the same amount and it hadn't cleared in months, close to a year I think. I really thought the guy died or something, but Murphy's law dictates that it hits my bank when the account is low. My mistake was counting on having it, shit that was half a life ago for me.

Of course I made it good with cash. And lived and learned.

But I keep it the old way, I deposit money or checks in the ATM of course, then write checks for the CCs and gas bill etc. Nothing is automatic. I do not want the ability to transfer from savings to checking without going to the bank, or ATM.

Inconvenient ? Maybe, but if you sell me something and take my personal check, it is alot more convenient if the check is good.

So how did they ultimately get the money ? Clone your ATM card ? They must have unless they had your checkbook. And if they did clone your card, how indeed, did they get the PIN ?

Proud, what you have to do is find the very FIRST unauthorized transaction. This is a must to catch the thief. Determine on what exact date the first one happened. Then you need to go through all of the legitimate transactions prior to that date.

You also have to think about where you went, where your purse/wallet has been, all that kind of stuff, reason : the PIN. It boils down to either someone you know, someone who works at a bank, or one hell of a good computer hacker.

One exception though, if they somehow got a bank to send them an ATM card, there may have been a card with the PIN on it, sent to the same address. Although they used to, I don't think any bank would include the PIN in the same envelope, but that address is also a very valuable piece of information.

Thing about this is, even if you get every dime back, you are probably going to wind up giving copies of your financial records to law enforcement. Not under duress, but you want the guy caught right ? It may be a necessary violation of privacy, but it is still the same thing.

There is a company out there called Lifelock that isn't really an insurance compny per se, they are but they are supposedly very proactive in protecting people from ID theft. The guy points to a billboard or something and says "That is my real social security number". After a bit they cut to a guy who says something like "I got the call and they asked if I happened to be buying a boat (quite a distance away) and instead of me getting pilfered they arrested the guy". Something to that effect. It is in no way a direct quote, but somebody tried to buy a boat or something and they said hold on while we get bla bla bla, then the cops show up. I do not know if they run it where they actually call the locals, but it might be something like that.

I can't say if it is any good or not, I only saw the ads. But it might be worth a look. I would imagine that if you enroll there are a few things you must do like password protect this and put a PIN on that. And I don't see how in the hell they can do anything about an ATM withdrawal in the middle of the night, but they might have a way, I do not know.

Might be worth looking into.

T




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