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LadyEllen -> RE: Darwin Awards for Corporate America (10/22/2007 2:04:13 AM)
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I have to say, this is what drives me mad about IT.
Back in the 80s, when we were all educated about computers, we were told that these wondrous new machines were dead stupid and could only do what they were meant to do, what they had been told to do. It all seemed so simple.
Fast forward 25 years and I find that such as I was told is simply not the case - IT can do any one of a number of things when you switch it on. This leads me to wonder why no scientific enquiry has been made into the matter - after all, science tells us that if you do (a) and (b) then (c) will result, but with IT, anything from (c) to (z) could occur.
And when one gets hold of an IT consultant to deal with such matters, it doesnt bring to mind a scientific approach, well grounded in professional knowledge the way they deal with them. Instead, one seems to recruit a kind of mediaeval alchemist who relies as much on chance and sorcery to achieve a resolution. And most definitely, their explanations (when they have them) are purely framed in the language of magic. To stress the point perhaps, but an explanation such as "you did not light the candles in order and chant the name of Microsoft with sufficient volume" for why result (m) was achieved, is something I would not be surprised to hear.
The point is this. If I buy a car, I dont need to or want to understand the principles of the combustion engine to be able to drive it. I expect to turn the key and have the engine start and to be able to drive. Why the same principle does not extend to IT, I do not understand - and nor should I expect to of course, not having been initiated into the Great Mystery.
E
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