Comcast/Symantic Silently Censoring Emails? (Full Version)

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farglebargle -> Comcast/Symantic Silently Censoring Emails? (10/13/2007 3:42:48 PM)

http://bsalert.com/news/853/Comcast_Caught_Filtering_Political_E-Mails.html

quote:


But we noticed about a week ago that everyone working on this campaign was having strange Email problems. Some people would get Emails and some wouldn't, or they'd receive some but not others. Conference calls were worse than usual (I can't stand the things anyway) because half the people wouldn’t get the info and know where to call in. Organizing by internet is super easy, but when you have to follow up every Email with a phone call to see if someone got it, it becomes super frustrating. Volunteers have been complaining all over the country – especially now that we've figured out what the problem was and they know what to complain about.

We didn't know it, but for the past week, anyone using Comcast has been unable to receive any Email with "www.afterdowningstreet.org" in the body of the Email. That has included every Email from me, since that was in my signature at the bottom of every Email I sent. And it included any Email linking people to any information about the upcoming events.




pahunkboy -> RE: Comcast/Symantic Silently Censoring Emails? (10/14/2007 4:22:54 AM)

the last bastian of freedon- the web ouch! fricken ouch!




SilverWulf -> RE: Comcast/Symantic Silently Censoring Emails? (10/14/2007 10:54:23 AM)

I'll bet that if all those who didn't receive the e-mails were to check their spam folders, they would be there.

With comcast, at least what I had in CO a couple years ago, you had to get onto your online account to check the spam folder, and there was no notice sent through that there were messages quarantined there.  There was no way to turn their filters off either, may be different now but I doubt it.




farglebargle -> RE: Comcast/Symantic Silently Censoring Emails? (10/14/2007 12:03:47 PM)

Ok, then what is the impact of tagging as "Spam", non-commercial, SOLICITED emails which are not Spam?

There's a good list on the bottom of the article enumerating the issues, but I'm interested in other people's comments.




pahunkboy -> RE: Comcast/Symantic Silently Censoring Emails? (10/14/2007 12:04:59 PM)

not spam.   all those users "someone" would check spam/bulk before the complaint




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