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Drifa -> RE: Satellite internet service (8/7/2007 4:10:55 PM)
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I started out with DirecTV, which is now Hughes.net. If they sucked, it would be an improvement, but there is neither cable nor DSL or other high speed options in the wastelands between Austin and Houston apparently. In general, speed is good when everything is working. Surfing, email, and the like is reasonably fast. Lessee, checking a couple of speed tests, I am averaging 571 kbps downloads and 141 kbps uploads. I do have a fairly high latency (of up to 1000ms sometimes). But I can play a graphic intensive MMORPG like Everquest2 at a fairly decent level of graphics quality and run Ventrilo for voice communications, so it's not all bad all the time. One cloud in the southern sky, one drop of rain, or a bunch of hornets building a nest in the "horn", though, can completely put you out of service. The worst part about Hughes.net is the so-called customer support based out of India. I'm sure the individuals are mostly very nice people, but they are working from scripts and don't have the technical skills to listen to your problem and bypass crap you have already tried. And if I am mad and frustrated already, my listening skills are not up to deciphering a thick accent from someone who gets pissy when I ask them to repeat what they just said, slower. Nothing like having one of these guys get snarky and ask ME "What is the matter, don't you speak English?" after I asked him to repeat something yet AGAIN (true story). You have to balance costs vs. frustration vs. your other options. I'm just hoping that development moves my way enough that we get a cable provider in this neck of the woods eventually.
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